Yesterday, I had an unfortunate task. A sad, dismal, heartbreaking task. On a laptop repair call, I had to inform a customer that the hard drive on her laptop had crashed, resulting in the loss of all data.
The laptop in question was three years old. During the three years she had it, she had used her laptop to store everything. All her photos, all her tax records, all her emails (she used Outlook, sadly) were in one place; her hard drive.
She had backed up nothing. She had not put anything on a USB drive, Google Drive, or Dropbox. She was not using Carbonite or Mozy.
Everything was gone.
I’ve said it before, countless times. BACK YOUR COMPUTER UP! If it’s only in one place, you’ve got a single point of failure to lose everything.
Think of a hard drive like the alternator in your car. It is a piece of hardware. It will only spin so many times before it fails. When it fails, with a hard crash, like this one did, the data it contains is gone. Period. Even the Russians can’t retrieve that computer data.
If you want to back your data up with an external hard drive, go for it. If you want to use a USB drive, go for it. If you want to use a cloud option like Dropbox or Google Drive, go for it. If you want to use an automatic cloud option like Carbonite, call us. We’re vendors.
If you don’t back your stuff up, and your hard drive crashes, you’ll be sad. It’ll make your tech sad too.