We are getting dozens of calls from customers who have been victimized by the notorious Locky virus. The good news is that we can remove Locky from your computer. The bad news is that any files it has already encrypted are gone. Toast. You will never see them again. Ever.
This devastating virus was unknowingly downloaded as an email attachment labeled “invoice” by a Tech Wizard customer who does a lot of work with metal, designing and building thousands of unique items over the years. They lost thousands of photos and design blueprint files as the virus crawled through their system. There are even warnings that the Locky virus, once enabled on your computer, can also gain access to external storage drives, network sharing sites, and your files on the cloud.
The Locky virus is known as “ransomware,” or malware specifically created to hold your information ransom until you pay the bad guys. The trouble is, they are criminals, and by definition not likely to give anything back even if you pay up. We don’t advise you pay up.
Prevention is the best cure. Here’s how to avoid the Locky virus:
- Scan every document before opening, even if you recognize the sender. If you’re not sure whether your security software does this, now is the time to do some research and find out.
If you have recently opened any suspicious email and notice a slowdown on your computer, or see this text: _Locky_recover_instructions.txt, contact Tech Wizard immediately. The virus may take several days to become apparent, so don’t waste even one minute getting the virus removal process started.
And, as always, back up early and back up often. Here’s to foiling the bad guys.